Modena Privacy Policy
Last updated: April 2026 | Effective date: 25 May 2018
Modena (“us”, “we”, or “our”) operates the www.modena.co.za website (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Compliance with applicable laws
We process personal information in accordance with applicable data protection laws, including:
- The Protection of Personal Information Act, 2013 (POPIA) in South Africa
- The General Data Protection Regulation (GDPR), where applicable
Information officer
In accordance with POPIA, Modena has appointed an information officer.
For any privacy-related queries or requests, please contact:
Email: marketing@modena.co.za
Information collection and use
We collect several different types of information for various purposes to provide and improve our service to you.
Types of data collected
Personal data
While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“personal data”). This may include:
- Email address
- First name and last name
- Phone number
- Address
- Cookies and usage data
We may use your personal data to contact you with newsletters, marketing or promotional materials where you have provided consent or where permitted by law.
You may opt out at any time by using the unsubscribe link in our communications.
Usage data
We may also collect information on how the service is accessed and used (“usage data”), including IP address, browser type, pages visited, time and date of visits, and other diagnostic data.
Cookies and tracking technologies
We use cookies and similar tracking technologies to track activity on our service.
Types of cookies we may use
- Essential cookies
- Analytics cookies
- Preference cookies
Where required, we will request your consent before placing non-essential cookies.
You can control cookies through your browser settings.
Use of data
We use collected data to
- Provide and maintain our service
- Communicate with you
- Provide customer support
- Improve our service
- Send marketing communications (where lawful)
- Ensure security and prevent fraud
Legal basis for processing
We process personal data based on:
- Your consent
- Contractual necessity
- Legitimate business interests
- Legal obligations
Retention of data
We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.
International data transfers
Your information may be transferred to and processed in countries outside of your country of residence.Where this occurs, we ensure appropriate safeguards are in place to protect your data.
Disclosure of data
We may disclose your data:
- To comply with legal obligations
- To protect rights and safety
- In connection with business transfers
Service providers
We may use third-party service providers to support our operations, including:
- Analytics providers
- Email and marketing platforms
- Cloud hosting services
These providers process data on our behalf and are bound by confidentiality obligations.
Data security
We implement reasonable technical and organisational measures to protect your personal data.
Data breach notification
In the event of a data breach, we will notify affected individuals and regulators where required by law.
Your rights
Depending on applicable law, you have the right to:
- Access your data
- Correct your data
- Delete your data
- Object to processing
- Withdraw consent
To exercise these rights, please contact us.
Children’s privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
Contact us
If you have any questions about this privacy policy, please contact us: